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Finding Your Next Opportunity

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Design for Delight is comprised of a set of methods and techniques that Intuit uses to delight and innovate. They’re not tied to a project plan or any other process, which means you can use them at any time, depending on what you need to accomplish. This is the third of a five-part series to introduce innovators […]

Prodigy Vows to Offer Affordable, 3D-Printed Prosthetics

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It wouldn’t be the first time Easton LaChappelle’s father extinguished a small inferno in his son’s bedroom. LaChappelle liked to play with fire — the teenage inventor built a gasoline motor for his bike and numerous rockets before designing his first prosthetic hand using LEGOs, fishing wire and electrical tubing. Later he created a 3D-printed robotic […]

Staying Relevant With Emerging Technology

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Engineers Chris Lesner and Marcello de Salles have a lot in common. Both remember tinkering with toys, examining parts and putting them back together as children. And both discovered their passion for programming years before immigrating to the United States. Growing up behind the Iron Curtain, Lesner first saw a rotary telephone and black-and-white TV in […]

Innovation is for Everyone

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Innovation is for everyone — and three Demandforce salespeople are out to prove it. Brittany Perez, Tyler Hansen and Sareena Hirani spent five days learning Intuit’s style of design thinking at Incubation Week to better understand their customers and transform the way the outbound calling/sales powerhouse does business. And just three years after being acquired by Intuit, […]

What Should You Really Measure?

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When you’re building an entirely new kind of product, how do you measure success? And is that the same for every kind of product, in every sector — nonprofit, government, tech, whatever? Alistair Croll, Eric Ries and Danielle Morrill discussed these questions in depth, during an hour-long webcast. Here’s a recording of their conversation, and it covers some fresh ways […]

Test Your Way to the Right Answer

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Nearly 70 innovators sought to inspire and teach innovation at The Lean Startup Conference in San Francisco. One of those speakers was Mighty Handle’s Anita Newton. Her talk explained how the same innovative practices can be used to establish startups of all kinds. This is a story that originally appeared on The How and we’re republishing it […]

We Can’t Find Customers to Interview. Now What?

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In its “Now What?” series, The How connects startups with experienced entrepreneurs, who offer deep, relevant advice. This is a story that originally appeared on The How and we’re republishing it as part of our partnership with The How. Minute Sitter’s issue: We’re in the process of testing the market for an iPhone app that […]

D4D Series: Solving a Customer Problem

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Design for Delight (D4D) is comprised of a set of methods and techniques that Intuit uses to get to delight and innovation. They’re not tied to a project plan or any other process, which means you can use them at any time, depending on what you need to accomplish. This is the second of a five-part series […]

Giving Voice to Good Ideas

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Hugh Molotsi, Vice President of the Intuit Labs Incubator and self-proclaimed introvert, talked about how Lean Startup methods at Intuit have helped surface game-changing ideas from quiet employees, front-line staff and unexpected corners of the organization at the Lean Startup Conference Dec. 8 at the Fairmont Hotel in San Francisco. Hugh Molotsi, Giving Voice to […]

D4D Series: Understanding Your Customer

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Design for Delight (D4D) is comprised of a set of methods and techniques that Intuit uses to get to delight and innovation. They’re not tied to a project plan or any other process, which means you can use them at any time, depending on what you need to accomplish. This is the first of a five-part […]